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Better Homes guarantees that if you, the
Buyer, bring to our attention any manufacturing or installation
defect in the products you purchase from Better Homes within THIRTY
(30) DAYS following the date of installation, and we are unable to
correct the defect within one hundred twenty (120) days, we will
refund to you any money you paid for the defective product(s) or
deduct the price of the defective product(s) from any unpaid balance
you may owe.
1. This MONEY-BACK GUARANTEE
supplements and is in addition to the express written LIMITED
WARRANTY provided to you by Better Homes . All exclusions in that
LIMITED WARRANTY are incorporated in and apply to this- MONEY-BACK
GUARANTEE as if set forth in full herein.
2. This MONEY-BACK
GUARANTEE shall be null and void if (a) Better Homes workers did not
install the products; (b) Buyer used the products for purposes other
than those for which they are intended or misused the products; (c)
at the request of the Buyer the products were installed in a manner
other than as recommended by Better Homes ; or (d) the products or
installation were altered, repaired and/or replaced by someone other
than Better Homes .
3. Any claimed manufacturing or
installation defect is subject to inspection by Better Homes personnel
and final determination as to the existence of a defect will be made
by Better Homes . If we determine a defect exists, we must be given the
opportunity to refinish, repair or replace the defective product(s).
4. Any refinishing, repair and/or replacement of a product
will be performed by Better Homes within one hundred and twenty (120)
days after Better Homes ís determination that a condition of defective
manufacture or installation exists.. If we fail to do so, you will
receive your refund for the defective product(s) within the
following 30 days.
5. All service provided by Better Homes
pursuant to this MONEY-BACK GUARANTEE will be performed during
Better Homes ís normal working hours.
6. In the event that any
component part or product covered by this MONEY-BACK GUARANTEE is
not available, Better Homes has the right to substitute parts or
products of equal grade or quality.
7. This MONEY-BACK
GUARANTEE applies only to (a) those products and services described
in the Buyerís contract, and (b) actual, observable defects in the
products and/or workmanship. It does not apply to any oral or
written claims, conditions or representation regarding the products
and/or services not expressly contained in this MONEY-BACK GUARANTEE
or the LIMITED WARRANTY.
8. You acceptance of payment under
this MONEY-BACK GUARANTEE cancels the LIMITED WARRANTY covering the
defective product(s). You will be required to sign a full release of
all claims under the LIMITED WARRANTY related to the defective
product(s) as a condition of receiving your payment under this
THIS GUARANTEE COVERS A CONSUMER
PRODUCT AS DEFINED BY THE MAGNUSON-MOSS WARRANTY ACT. NO WARRANTIES,
EXPRESSED OR IMPLIED (INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) SHALL EXTEND
BEYOND THE APPLICABLE TIME PERIOD STATED IN BOLD FACE TYPE ABOVE.
THIS MONEY-BACK GUARANTEE GIVES YOU SPECIAL LEGAL RIGHTS.
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
All claims under this MONEY-BACK GUARANTEE must be submitted
in writing to:
DIRECTOR OF CONSUMER AFFAIRS THE
Better Homes CORPORATION 4343 S. 96th STREET OMAHA, NE 68127
Iím very satisfied with your
companyís work. The work has made the kitchen much more
uplifting to me and also has upgraded my home. Your installer
did an excellent job on the cabinets.
Thank you, Catherine McCray Mount Morris,